This Privacy Policy is part of our Terms & Conditions. 

 

Welcome to the Privacy Policy of SmoothTC (hereinafter referred to as "STC", "we", "us", "our” or "Website"). At SmoothTC, we place a high priority on your privacy. This Privacy Policy details our handling of your Personal Information—how we collect, use, and share it, and your associated rights. We incorporate Wix's Privacy Policy  into our Privacy Policy as our site is hosted on Wix.com, and we are reliant and bound to Wix's technology, including but not limited to, their security and privacy safeguards. Thus, you hereby agree that when you use our services, if any privacy policy violation or issue related to Wix's technology is to occur, STC and its affiliates will not be held responsible for any loss or damages that arise there of. 

 

This policy applies to all SmoothTC users, whether you're just visiting, have signed up, or use our premium services. It's intended to complement, not replace, any Service Agreement, Non-Disclosure Agreement, or contract between us, as well as your rights under data privacy laws.

 

Before using our Services, it's important that you understand and agree with this policy. If you don't agree, please do not use our Services. For any concerns or questions, reach out to us at info@smoothtc.com.

 

Remember, by using any part of our Services, you’re acknowledging that you’ve read and understood this Privacy Policy.

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Information We Collect

When you engage with our services—like registering, becoming VIP, joining our newsletters, joining our community, and/or contracting with us to handle your transactional needs—you share personal details such as your name, contact info, transactional information and contracts, payment details for services, and any other information you include in your communications.

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We might receive information about you from outside agencies, including security and fraud prevention services, social media platforms (especially if you log in through them), and marketing partners.

 

Additionally, we store all information you input on our website or otherwise provide to us. This encompasses personal, business, and impersonal information. We collect personal details like your name, address, phone number, email, and payment details. Business information may include transaction-related contracts, client data you input or store on our website, along with third-party contact details shared for transaction purposes. Impersonal information might involve browser type, ISP, operating system, and IP address, which we do not use to identify you personally.

 

We also collect email addresses from email correspondences, along with non-personal data such as website usage patterns. For website management and efficacy assessment, we may use web beacons and cookies, and contract third-party services for assistance.

 

We may obtain data from:

• Publicly accessible sources;

• Unaffiliated entities, such as service providers and other third parties that supply us with information for a better understanding of you and to tailor offers that may interest you.

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Information gathered during registration or through surveys, as well as any information shared during communications with us about the website, services, or specific transactions, is also collected.

 

By utilizing our services, you consent to this data collection, which may come from you directly, be captured automatically, or be acquired from third-party sources.

 

Privacy and Data Security

Your personal and business information, including documents and contacts, will not be disclosed to third parties for marketing or data mining. We will not sell, trade, or rent your information or share the contact details of others without your permission. Only essential service providers with strict confidentiality agreements might access your information when necessary.

 

We also store third-party contact details input by users for transaction purposes and use this solely for site-related notifications and transaction reminders. We protect this data diligently and do not disclose it to third parties.

 

Protecting Your Information

We are committed to the security of your information and adhere to industry standards for protection, both during transmission and post-reception. Although no security system is foolproof, we strive to implement commercially reasonable safeguards. We are not liable for unauthorized access or other acts beyond our control. See Wix's Privacy Policy.

 

Internal Use of Information

We use your information to manage your account, enhance customer service, and inform you of service or policy changes. Our authorized agents may use your information for technical support, customization, and website improvements. We also compile statistical data on user patterns for internal analysis.

 

Disclosure to Third Parties

We may disclose your information if necessary to comply with legal processes, prevent fraud, ensure safety, or enforce user agreements. Third-party contractors assisting with our website management are bound by confidentiality agreements to protect your information.

 

Non-personal Information Sharing

Non-personal data may be shared with partners, advertisers, or others in aggregate form. There is no opt-out for this type of sharing.

 

Use of Cookies

We use cookies to enhance your experience. These cookies help remember your preferences but are not used for permanent storage of session information.

 

Your Precautions

You are also responsible for protecting your information. Ensure the confidentiality of your login details and use caution when sharing information on our platform or via communication methods.

 

Changes to Privacy Policy

We may update this Privacy Policy and will notify you of significant changes through email or on our website. The current version is dated March 14, 2024.

 

Contact

For questions regarding this policy or your interactions with our website, please contact us at info@smoothtc.com.