Hiring a Transaction Coordinator Does Not Mean Losing Control
- Sarah Bates
- Dec 23, 2025
- 3 min read
Many real estate agents fear that that they will lose control when hiring a Transaction Coordinator and subconsciously picture Mrs. Trunchbowl (remember the movie Matilda?) taking the reigns of a transaction in a completely negative light.
But this is not true.
If you're an Agent who thinks, "I don’t want to lose control," you may be forgetting that a Transaction Coordinator takes over low-value, time-consuming, and not-the-best-use-of-your-skillset-tasks like typing and obtaining signatures on post-contract documents, calculating deadlines and sending reminders, coordinating inspections, closings and final walkthroughs: important, but yet menial tasks.
The reality is that SmoothTC gives Agents more control by freeing up their time, energy, and mental bandwidth to focus on the tasks that matters most like hand-holding the client and negotiations.
By hiring a TC, you're not losing control—you’re gaining capacity. You’re choosing to out-source the menial tasks to focus on the actual work that makes you a valued real estate agent.
Here are some of our guarantees:
🔹 You will not be out of the loop.
Our agents are never without the details: you are always included in every communication whether it be email or Group SMS. There are never any surprises.
🔹 You won’t need to redo our work to trust it.
At SmoothTC, accuracy isn’t something you have to double-check—it’s built into everything we do. Our system gives you clear, transparent oversight so you always know exactly where each file stands, without digging through the details. We exist to lighten your load, not add to it—freeing you to focus on clients, closings, and growth, while we keep your contract moving smoothly to the finish line.
🔹 You will not suffer reputation damage.
Your reputation is everything—and we treat it like it’s our own. That’s why at SmoothTC, every system we use is built to protect it. We’ve invested in advanced technology that eliminates oversights, tracks every deadline, and sends timely email and SMS reminders so nothing slips through the cracks. Yes, your name is on the line—but so is ours. And protecting both isn’t just our priority—it’s our promise.
🔹 You don't need to know how to work with at TC.
Working with SmoothTC is plug-and-play—no training, no overthinking, no extra steps. Our process is built so you can jump in the moment you have a transaction. Simply register as a VIP Client or send us your contract, and we handle everything from there. You focus on the deal—we’ll handle the details.
🔹 You will not lose oversight on deadlines or tasks.
SmoothTC sends both manual and automated email and SMS alerts for every critical deadline, so nothing slips past us. And if you ever want to take a closer look, your secure Agent Portal gives you real-time access to every task, deadline, contract date and document —showing exactly what’s in progress and what’s already completed.
You can trust SmoothTC with Your Business.
Don’t just take our word for it—see what agents and their clients are saying on our Google reviews.
Ready to Get Started?
You can register as a VIP Client to securely provide your information in advance—earning 10 loyalty points just for signing up—or you can start a new transaction or schedule a meeting.
Meet the Author
Sarah Bates is a Transaction Coordinator with a strong foundation in real property and transaction management. She holds a B.A. in English/Pre-Law from the University of Tennessee at Chattanooga and earned her Juris Doctorate from the Nashville School of Law, earning her the nickname of “a TC with a JD”.
She began her real estate journey as an Office Manager for a boutique brokerage, where she quickly applied her legal education and attention to detail to real estate transactions. In 2023, Sarah completed advanced professional training from the Transaction Coordinator Academy, solidifying her expertise in real estate transaction management.
Today, she serves as a Transaction Coordinator at SmoothTC with five years experience in the industry, specializing in managing transaction details, deadlines, and brokerage compliance for real estate agents. Her legal education, combined with hands-on experience, makes her a trusted resource for agents seeking smooth, accurate, and efficient closings.
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